Post 27/114: Telecom Operator REF. NO. LPT/123
Directorate: Records Management & Auxiliary Services
Salary: R216 417 per annum (Level 05)
Centre: Head Office – Polokwane
Requirements: Grade 12. Knowledge & skills: Sound and in-depth knowledge of providing housekeeping. Ability to operate switchboard equipment. Teamwork. Good
interpersonal relations. Able to work under pressure.
Duties: Rendering an efficient and effective telecom or switchboard services. Attend
incoming and outgoing calls. Transfer call to the relevant extension. Providing
clients with relevant information. Prompt answering of calls, friendly and
helpful. Take message and convey them to other relevant staff. Record
keeping of all outgoing calls. Identify and report telephone faults to the
supervisor. Manage and handle extremely high volume of incoming calls.
Transmit outgoing calls and handle transfer of calls. Test switchboard lines and
assist technician. Compile procurement requisition relating to the switchboard
section and submit invoice to the supervisor for payment to the switchboard
service provider. Arrange telephone instruments for new employees and
replacement of faulty telephone instruments for service. Provider. Perform
administrative duties that relate to the switchboard as requested by the
supervisor. Send itemized bills of switchboard extension to all staff to identify
private and official calls. Assist and help the supervisor with maintenance of
the telephone register. Assist with quarterly audit of telephones, fax and ISDN
lines. Make sure compliance in accordance with National Treasury prescripts
and GCIS financial policies Act as back-up for other colleagues in the section
and attend to enquires. Provide any other administrative support to the
department.
Enquiries: Ms. Kgadima Conny Tel No: (015) 298 7000
Applications: Applicants should apply through the following website:
erecruitment Limpopo gov za or Applicants should be submitted to:
Director: Human Resource Management, Private Bag X9486, Polokwane,
0700 or Hand delivered to: ISMINI Towers Building, Office No. GOO2 (Ground
Floor) Registry, 46 Hans van Ransburg Street, Polokwane, 0700.
Closing Date: 14 August 2024 at 16H00. Late applications or faxed applications will not be considered. Failure to comply with the above requirements will result in the
disqualification of the application.
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