Job Description
Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitor, review and keep abreast of in-store product performance to provide feedback to support center and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping.
- Drive credit, Insurance, Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years’ Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service, cellular, mobile, new accounts, and insurance product understanding
Store Assistant Manager Power Fashion Nelspruit Promenade
Job Description
An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
Banking of money
Relieve store manager
Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
Ensure compliance of all company procedures
Assist store manager in management of staff
Ensure front end controls are in place
Oversee the cash office
Minimize stock loss Customer Service
Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
Store Manager Power Fashion Schoemasdal
Job Description
A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
Store Manager Sheet Street Merino Mall Ermelo
Job Description
Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS Office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
Assistant Store Manager Mr Price Home
Job Description
“Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our home-loving community – where work feels like home!”
Responsibilities
- Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
- Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
- Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
- Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
- Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
- Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
- Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
- Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
- Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
- Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
- Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiative
- Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
- Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
- Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.
Qualifications
- Grade 12
- 3 Years’ experience in retail.
- Management experience (advantageous).
- Sales & service management.
- Budgeting.
- Computer literate.
- Communication skills
- Business understanding of retail trade, brand, customer & product.
Store Manager Mr Price Home
Job Description
Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you’re a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!
Responsibilities
- Lead by example and inspire your team to deliver exceptional customer service
- Drive store sales and achieve set targets.
- Manage inventory, visual merchandising, and store maintenance.
- Foster a positive and collaborative work culture.
- Administer store operations and ensure compliance with company policies.
Qualifications
- Grade: 12 (NQF Level 4) or equivalent.
- 3-4 Years’ experience in a store /retail management experience
- Sales & service management.
- Budgeting.
- Computer literacy.
- Excellent Communication and interpersonal skills.
- Retail trade.
- Brand, customer & product understanding.
- Strong business acument and problem – solving skills
- A passion for home decor and design
Store Manager Power Fashion Schoemasdal
Mbombela, Mpumalanga, South Africa
Trending
Job Description
Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you’re a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!
Responsibilities
- Lead by example and inspire your team to deliver exceptional customer service
- Drive store sales and achieve set targets.
- Manage inventory, visual merchandising, and store maintenance.
- Foster a positive and collaborative work culture.
- Administer store operations and ensure compliance with company policies.
Qualifications
- Grade: 12 (NQF Level 4) or equivalent.
- 3-4 Years’ experience in a store /retail management experience
- Sales & service management.
- Budgeting.
- Computer literacy.
- Excellent Communication and interpersonal skills.
- Retail trade.
- Brand, customer & product understanding.
- Strong business acument and problem – solving skills
- A passion for home decor and design