POST 36/16 : INVESTIGATOR REF NO: INV/MO/55/36/22
SALARY : R470 040 per annum (Level 10)
CENTRE : Office of the Military Ombud, Pretoria
REQUIREMENTS : A relevant three (3) years Bachelor’s Degree or equivalent National Diploma
NQF Level 6. Minimum of 5 years’ experience in a case management or
dispute handling environment. Legal experience, legal qualification and a code
8 Driver’s licence will be an added advantage. Special requirements (Skills
needed): computer literacy (essential), alternative dispute resolution skills,
research skills, case management skills, report writing, language proficiency,
interviewing skills, analytical and interpretation skills, communication skills,
problem solving skills, planning skills, organizing skills, the ability to foster
interpersonal relationships, conflict resolution, analytical thinking, written and
oral communication skills, policy analysis, impartial, team player, adaptability.
Well-developed knowledge and understanding of the administration and
procedures relating to the specific working environment, including the Military
Ombud Act, Constitution and other enabling legislation, and Public Finance
Management Act. The candidate must be able to work under pressure.
DUTIES : Investigation and resolution of Complaints. Writing of reports upon conclusion
of investigation. Presentation of reports during Quality Assurance. Adherence
to Complaints Handling Manual. Maximize customer care satisfaction.
Compliance with Managerial and Administrative responsibilities. Adherence to
the Public Finance Management Act.
ENQUIRIES : Mr B.C. Radebe/Ms J. Dicker Tel No: (012) 676 3842/41
APPLICATIONS : Department of Defence, Military Ombud, Private Bag X163, Centurion, 0046,
or may be hand-delivered to Block C4, 349 Witch Hazel Ave, Eco Origin,
Highveld 0157.
CLOSING DATE : 14 October 2022 (ApplicaCLOSING DATE : 14 October 2022 (Applications received after the closing date and faxed copies
will not be considered).